Intake
One job per delivery, and the condition recorded while the customer is still at the counter.
Calibration and inspection management
Calibration and inspection, automated.
One system for every field, every instrument and every workflow — intake, the bench or the batch grid, certificates and inspection reports, invoicing and recall. Built to ISO/IEC 17025 from the first line, and reshaped to whatever your laboratory actually measures.
30 days, everything included, no card. Nothing is deleted when a trial ends.
Built inside a working laboratory in Sydney — on real jobs, real instruments and real customers, from the first commit. Not a demonstration that grew into a product.
The gauge’s smallest divisionThe instrument’s accuracy does not change when you move this. Its readability does.
Grade at this pointA
- ReadabilityA
- RepeatabilityA
- ErrorA
Nothing limits this point. All three sub-grades are Class A, so nothing is holding this point back. Move either control and the engine will say which one gave way first.
Computed by the same function that grades a real certificate — three sub-grades, the worst one deciding the point, and the engine naming which. Class limits 1 / 2 / 5%, from AS 2193-2005. Nothing here is a mock-up.
- Enquirya call, an email, a form
- Quoteaccepted online, no login
- Book incondition recorded on arrival
- Bench or batchone instrument, or a pallet
- Certificateor an inspection report
- Invoiceand the payment against it
- Recallbefore it goes out of date
One system, end to end. Nothing is re-keyed between two of these, and nothing lives in a file outside the database.
It arrives shaped like your laboratory
Say what you do, and the instrument catalogue, the saved check plans, the standards cited and the document produced all follow from it. 13 fields, 57 instrument types — and a laboratory that does two of them never sees the other eleven.
- Calibration certificate
Force and post-tensioning
Hydraulic jacks, jacking systems and load cells for post-tensioning, civil and structural work.
AS 2193-2005 · ISO 376
- Calibration certificate
Electrical test instruments
Multimeters, clamp meters, insulation, RCD, appliance and multifunction testers — the instruments an electrical contractor tests with.
AS/NZS 3763 · AS/NZS 3017 · IEC 61010 · Manufacturer’s published specification
- Inspection report
Test and tag — in-service inspection
Testing and tagging appliances, leads and RCDs in service. High volume: hundreds of items a day, most of them passing.
AS/NZS 3760 · AS/NZS 3012 · AS/NZS 3017
- Inspection report
Electrical safety equipment
Insulating gloves, mats and blankets — proof-tested rather than calibrated.
AS 2225 · IEC 60903 · AS/NZS 2978
- Inspection report
Lifting and height safety
Slings, chains, harnesses and lifting equipment inspected for continued service.
AS 2550 · AS/NZS 1891
- Calibration certificate
RF and optical
Spectrum and network analysers, optical sources and power meters.
Manufacturer’s published specification
- Calibration certificate
Pressure and temperature
Pressure gauges and transducers, thermometers, probes and thermal imagers.
AS 1349 · Manufacturer’s published specification
- Calibration certificate
Torque
Torque wrenches, screwdrivers and testers.
AS 1544 · ISO 6789
- Calibration certificate
Dimensional
Calipers, micrometers, length standards, coating thickness gauges.
AS 1984 · ISO 3611 · Manufacturer’s published specification
- Calibration certificate
Gas and environment
Gas detectors, anemometers, sound level meters, moisture meters, flow meters.
AS/NZS 60079 · AS/NZS 1269 · Manufacturer’s published specification
- Calibration certificate
Medical devices
Blood-pressure monitors, scales, oximeters, glucometers, dopplers and ABI machines in medical centres and practices.
AS/NZS 3551 · Manufacturer’s published specification
- Inspection report
Medical equipment safety testing
Electrical safety and performance verification of medical equipment — beds, autoclaves, nebulisers, examination equipment — under AS/NZS 3551.
AS/NZS 3551 · IEC 60601
- Calibration certificate
Site and workshop equipment
Laser levels, welding machines, metal detectors, tint meters.
Manufacturer’s published specification
Choosing a field never restricts you. It decides what your laboratory starts with, not what it may book in — hand a dimensional laboratory a torque wrench and nothing stops it. Adding a field adds instrument types; nothing is ever taken away.
Which document you produce is not a preference. A calibration certificate says what an instrument reads against a reference. An inspection report says an item met a standard’s criteria and asserts nothing about its measurement accuracy — it carries no grade, and it never carries an accreditation mark, because inspection is accredited under ISO/IEC 17020 and that is a separate scheme with its own assessment. The discriminator is the item, and heading an appliance test “Calibration Certificate” is a misrepresentation rather than a labelling choice.
All 9 calibration fields, all 4 inspection fields, and every one of the 57 instrument types →
What it does, from the phone call to the recall
Seven stages, one system, and nothing re-keyed between any two of them.
Bench and batch
One instrument in depth, or a pallet of them in a grid. The trolley decides which.
The calculation engine
Pure, deterministic, and the part an assessor will actually scrutinise.
Certificate or inspection report
Decided by the item, never by the shape of the check.
Invoice
Drafted from the work that was done, not typed from scratch afterwards.
Payment
Card, PayID or bank transfer — and the reconciliation that follows.
Recall
The part that protects the revenue, and the part a spreadsheet cannot do.
AS/NZS 3760 · in-service inspection
Test and tag is not an afterthought here
It is the largest of the thirteen fields by volume and the least like the others: hundreds of items a day rather than one instrument in an afternoon, almost all of them passing, and an inspection report at the end rather than a certificate. Software written for a calibration bench and pointed at a pallet of appliances fails in all four directions.
The batch grid, not the bench sheet
Hundreds of appliances, leads and RCDs a day, entered across a grid rather than down a form. The bench sheet is right for one jack in an afternoon and wrong for a pallet of kettles, and the two sit beside each other so a technician chooses by what is on the trolley.
One-sided limits, properly modelled
AS/NZS 3760 bounds earth resistance in one direction only — ≤ 1 Ω, with nothing to say about how much lower is better. A tolerance band with a lower limit invented to fill the field is a fabricated criterion on a safety document, so the engine carries genuine one-sided limits and go/no-go checks with no numeric reading at all.
An inspection report, and never a certificate
An appliance is not calibrated, and heading its document “Calibration Certificate” tells a reader something that cannot be true of a kettle. The discriminator is the item rather than the shape of the check, it is stored on the document at issue, and the accreditation mark is refused rather than explained in a footnote.
Test tags that say next test due
The tag on the appliance reads the date the person holding it needs, printed as ZPL straight to the printer. It carries a QR code like everything else, so a site supervisor can check the item without an account, an app or a phone call to your office.
Three months on a site, twelve in an office
The interval is the customer’s environment rather than a property of the appliance, and the same kettle is due at different times in different places. Intervals are set per instrument type and overridden per item, and the recall ladder follows whatever was actually recorded.
Recorded where there is no signal
A switchboard room, a basement, a construction site. Readings are captured on the device and sync when it reconnects — and the engine deliberately does not run offline, because everything that makes the document defensible depends on checks that cannot run on a handset.
The screens themselves
Captured from the running application, so they cannot drift into pictures of a product that no longer exists.
Readings in, grade and uncertainty computed, engine version recorded — and the sentence saying which point limited the grade.
What happens with nobody watching
The work a laboratory currently does on a Friday afternoon, or does not do at all.
- Recall notices to your customers90, 60, 30 and 7 days before an instrument falls due, on the due date, then 14 and 30 days after. Daily, around six in the morning, so the notices are ready before the counter opens and somebody reading one at breakfast can ring the same morning.
- A reference standard reaching its own due dateQuarantined before anybody starts work, not after. Every calibration stores a snapshot of the standards it cited, so “which certificates are affected” is a query rather than an afternoon with the filing cabinet.
- The weekly digestMonday morning: what falls due, what is waiting on a part, what needs a decision. Weekly rather than daily, because a review date three weeks out does not change overnight and a daily message about it is one somebody learns to filter.
- Overdue invoicesA reminder ladder that runs last of the four sweeps and stops the moment payment lands. It runs last on purpose: it is the only one that chases a person for money, and it should not be what a laboratory sees first if all four fail together.
- Certificate renderingThe PDF is built, hashed and stored at issue, with its number, its verification token and its due date. Nothing is assembled by hand, and the same inputs produce the same bytes.
- Drift detectionComputed from each instrument’s own history once it has three calibrations on record. It is what turns a register into a reason for a customer to keep coming back to you.
- Data-quality detectionMissing and uncertain data is found continuously and shown as work rather than as notes — because data that is missing looking exactly like data that is present is how a register quietly stops being true.
- Offline capture syncReadings taken on a device with no signal upload themselves when it reconnects. Nothing already recorded is lost, and a status indicator says so on every screen.
And the sweeps themselves are watched. A log written by the thing being watched cannot report the thing not running — an overnight job whose request never arrived leaves no row, which looks exactly like a quiet night — so what the scheduler heard back is reported next to what the run recorded.
Artificial intelligence
One model, and it may not touch a certificate
There is exactly one model in this system. It reads a customer’s pasted equipment list into proposals a person confirms, and it writes to no table.
Deterministic first, always. A pasted spreadsheet is split into rows by code — no model, no network, no cost, the same answer every time — and that handles the common case outright, because most equipment lists are a range copied out of a spreadsheet. The model is asked only when that finds nothing, which means somebody sent prose.
Inference is pinned to Sydney. A cross-region inference profile would quietly route to Tokyo or Singapore under load and make an Australian Privacy Principle 8 disclosure false without anybody noticing, so the configuration refuses one rather than accepting it.
The boundary is kept by the type, not by the prompt
The reader accepts seven keys. Anything resembling a result, an uncertainty, a grade, a certificate number, a due date or a price is dropped and counted — and the count is shown to the reviewer rather than written to a log, so a prompt that drifts is visible the day it does.
- No model computes a calibration result
- No model decides pass or fail
- No model sets an uncertainty
- No model assigns a grade
- No model chooses a decision rule
- No model issues a certificate
Even the plain-English search over your own register is a deterministic parser rather than a model, because a question about the register has to return the same rows every time it is asked.
What it costs
From $129.00 + GST for a one-person laboratory, and $249.00 + GST for a small one. Priced on how much laboratory you are — people, instruments, sites — never on which clauses you may comply with, and never on which field you work in.
No compliance feature is ever behind a plan. Document control, competence records, nonconforming work and every other mandatory clause are on the smallest tier, because a laboratory that cannot record a complaint because of its subscription stops recording complaints.
- Solo$129.00 + GST / monthOne person. A mobile calibration business, or somebody who has just gone out on their own.
- Laboratory$249.00 + GST / monthThe ordinary calibration laboratory — two to ten people, one site.
- Multi-site$749.00 + GST / monthTen to thirty people, more than one site, a large register, and an assessment every cycle.
The full price list, what happens above an allowance, and what is never charged for →
Start with real work in it
30 days with everything included and no card. The system refuses to invent a reference standard, a competent signatory or an approved procedure for you — so the trial is the time to put the real ones in.